Privacy Policy

Sintesi s.r.l.
Via Isola Giugno 73
16013 Campo Ligure (GE)
TVA 03403930104


In compliance with the obligations deriving from national legislation (Legislative Decree 30 June 2003 No. 196, Code for the protection of personal data) and community legislation, (European Regulation for the protection of personal data No. 679/2016, GDPR) and subsequent changes, we inform you that this site respects and protects the privacy of visitors and users, putting in place every effort possible and proportionate not to affect their rights.

We believe that the user must know the purposes and the type of data collected, so that he can exercise adequate control on both areas.

This site engages in the application of the current legislation from the perspective of a “by default” protection, keeping only personal data to the extent necessary and sufficient for the intended purposes and for the period strictly necessary for such purposes, and “by design “, planning the privacy function and preventing any problems in the design field.

This privacy policy applies to the online activities of this site, is valid for visitors / users of the site and applies to information collected via channels other than this website. The purpose of the privacy statement is to provide maximum transparency regarding the information that the site collects and how it is used.

1 – Legal basis of processing

This site processes personal data based on consent. With the use or consultation of this site users and visitors explicitly approve this privacy statement and consent to the processing of their personal data in the manner and for the purposes described below, including any diffusion to third parties if necessary for the provision of a service.

The provision of data, and therefore the consent to the collection and processing, is for the interested party: unequivocal; free; specific; informed; verifiable; revocable.

To comply with the above parameters we inform you that:

• consent to the collection and processing of personal data requested and related to the purchase and use of our products is essential for this purpose, it can be revoked by sending an email to, however revoke the consent involves the impossibility of providing services and the termination of the services themselves.

• on the other hand, the provision of data, and therefore the consent to the collection and processing of the same for additional purposes (see point 2), with respect to the purpose referred to in the preceding paragraph, is optional, the user can refuse consent or can revoke by sending an email to; however, denying or withdrawing consent may make it impossible to receive the services connected to the processing of the personal data requested.

From 25 May 2018 (date of entry into force of the GDPR), this site will treat some of the data also on the basis of the legitimate interests of the data controller in respect of the interests, rights and fundamental freedoms of the data subject, taking into account the reasonable expectations of the same on the basis of the relationship with the data controller (47 of the European General Regulations).

2 – Data collected and purposes

Like all websites, this site also makes use of log files in which information collected in an automated manner is kept during user visits.

The processing of personal data is intended as enunciative but not exhaustive: registration, storage, organization, communication, consultation, selection, extraction, comparison, processing, use, blocking, cancellation / destruction, transfer / diffusion, archiving, interconnection or combination of two or more of the described operations, as well as any necessary and / or useful activity, connected and instrumental to the supply of the services offered.

In the main, therefore, the data will be processed to activate and manage the services requested by the interested party and all the services related to them, as well as for any technical, administrative and commercial communications, by sending newsletters.

Furthermore, the processing of data collected by the site is aimed at the following additional purposes:

- Statistics and Security

The collection of data and information for this purpose takes place in an exclusively aggregated and anonymous way to verify the correct and proper functioning of the site, to improve the service and the online purchasing system and the platform. None of this information is related to the physical person / user of the site, and does not in any way allow identification.

 In addition, the collection of data and information is carried out in order to protect the security of the site and users (through spam filters, firewalls, virus detection) and to prevent or unmask fraud or abuse to the detriment of our site.

The data are recorded automatically and may possibly also include digital identification data (IP address) that could be used, in compliance with the laws in force, in order to block attempts to damage the site itself or to damage other users, or in any case harmful activities or constituting a crime. These data are never used for the identification or profiling of the User and are deleted periodically within 12 months.

- Supply of services

The collection of data and processing of the same applies to manage orders, provide products and services, process payments, communicate with users about orders, products, services and promotional offers, update the records and, generally, recommend products and services, activate the required services, send newsletters for commercial purposes.

- Accessory activities

Communicate the data to third parties who perform functions necessary or instrumental to the operation of the service, and to allow you to perform technical, logistical and other activities on our behalf.

This site uses suppliers for carrying out certain activities, such as processing orders, providing marketing assistance, making payments with credit cards and providing services to customers. Providers only have access to the personal data that are necessary to perform their duties, and undertake not to use the data for other purposes, and are required to process personal data in accordance with applicable regulations. This category of data is retained only for the period of time necessary for the provision of the service.

3 – Data collected

This site collects and processes user data in an automated and voluntary manner as follows.

- Data collected in an automated manner

While browsing users, the following information can be collected that is stored in the site log files:

• Internet protocol (IP) address;

• Type of browser;

• Parameters of the device used to connect to the site;

• Name of the Internet service provider (ISP);

• Visit date and time;

• Web page of origin of the visitor (referral) and exit;

• Possibly the number of clicks.

These data are used to collect data in aggregate form, to administer and guarantee the security of the site, and are in no way attributable to the identity of the User.


- Data provided voluntarily

The site can collect other personal data to take advantage of the various services offered such as commenting, communication, purchase.

The site undertakes to guarantee the proportionality and strict necessity of the data processing request by the owner to the user.

The data are:

•name and surname;

•email address;

•telephone number;

• VAT number and / or tax code number;

• company and headquarters;

These data (in whole or in part) are voluntarily given by the User at the time of requesting information, quotes or services, or adding comments, and will be used exclusively for the provision of what has been requested and processed for the only time. necessary for the provision of the service.

The relevant data collected from the site, outside the purposes and the regulation of this information, are not provided to third parties, unless they are informative obligations according to law, of legitimate request by the Judicial Authority and the obligations of cooperation with the control authorities. However, the above-mentioned data may be provided to third parties if necessary for the provision of a specific service requested by the User or for tax purposes or for the performance of security checks or site optimization.

4 – Data retention period

The data collected are processed for the period necessary for the purposes for which they were collected, and in any case no later than 12 months from the termination of the service to allow disposal and cancellation.

The data necessary for tax purposes are kept until the assessments relating to the corresponding tax period are established, ie for at least 10 years and more if the relative annuity is not yet prescribed for tax purposes.

At the expiry date the data will be deleted or anonymised, unless there are other purposes for the conservation of the same, in particular the onset of judicial and extrajudicial litigation.

5 – Transfer of data collected to third parties and countries outside the EU

The personal data of users / customers are an important component of our work and the assignment to third parties is not included in our activities. However, this site, in carrying out its activities, and in the execution of services requested by users may have to transfer some data to third parties that are integrated into the site such as Social Networks such as Facebook, Twitter, Instagram, Linkedin or others.

Where the holder needs to transfer the data to third parties belonging to EU law or belonging to Extra-EU countries in relation to which a decision of adequacy pursuant to art. 44 and ss of the GDPR in force since 25/5/18 (Andorra, Argentina, Canada, Faer Oer, Guernsey, Isle of Man, Israel, Jersey, New Zealand, Switzerland, Uruguay, USA – Privacy Shield, subject to updates and changes) these parties are obliged to process data in accordance with the law, without liability for the holder / assignor.

The data controller, in order to guarantee the services, may need to transfer the aforementioned data to third parties belonging to countries outside the EU for which the level of data protection in accordance with the regulations for which there may be treatment risk is not guaranteed in compliance with the European regulation and the law of personal data supplied; of such risk, the User assumes responsibility for the holder / assignor.

We decline any responsibility for the collection, use, disclosure of information or other procedures related to privacy by third parties (affiliates, partners, third-party service providers, etc.). The user has direct protection against these third parties.

6 – Cookies

This site uses cookies, this means that the data that contain a unique identification code, are sent to the browser and stored on your computer’s hard drive for a certain period of time.

Cookies allow us to verify the correct functioning of the site and to improve its functionality or to simplify navigation by automating the procedures (eg Login, site language) and for the analysis of the site’s use by visitors.

The transfer of such data in detail is visible through the appropriate cookie verification tool used, present on each page of the website (at the bottom of the page) that allows the site visitor user not only to check but also to choose which cookies make active through the vision of the site on his part.

Summing up and schematizing, keeping in mind that the complete and updated detail is managed through the aforementioned cookie verification tool, this site makes use of the following cookie categories:

Technical cookies

Cookies in this category include both persistent cookies and session cookies. They allow us to distinguish between the connected users, preventing a service from being provided to the wrong User and therefore resulting from an express request from the user, and are also used for security purposes. of the site and of the users themselves. In the absence of such cookies, the site or some parts of it may not work properly. Cookies in this category are always sent from our domain, and no consent is required for them.

Analytical cookies

Cookies in this category are used to gather information on the correct use of the site and on the behavior of users for statistical analysis purposes, to improve the site and simplify its use.

This type of cookie collects anonymous information on the activity of users on the site and the way in which they arrived at the site and the pages visited. Cookies in this category are sent from the site itself or from third-party domains.

Third-party cookies

This privacy policy does not apply to services provided by third parties, and this site has no control over their cookies, entirely managed by third parties, and has no access to the information collected through these cookies. As a consequence of this the information on the use of third-party cookies, on the purposes of the same, as well as on how to disable, are provided directly by third parties to the pages indicated below.

Generally the tracking of users does not imply identification of the same, unless the User is already registered for the service and is not already logged in, in which case it means that the User has already expressed his consent directly to the third party at the time of subscription to the relevant service (eg Facebook).

In particular, this site uses cookies from the following third parties.

- Google Analytics: web analysis tool used in order to allow us to examine the use of the site by users, to compile reports on site activities and user behavior, to check how often users visit the site, how the site is traced and which pages are visited most frequently. The information is combined by Google with information collected from other sites in order to create a comparative picture of the use of the site compared to other sites of the same category. Data collected: browser identification, date and time of interaction with the site, page of origin, IP. Place of data processing: USA. The data collected do not allow personal identification of users, and are not intersected with other information relating to the same person. They are treated in an aggregate and anonymised form (truncated to the last octet). Under a specific agreement, Google Inc. is prohibited from crossing this data with those obtained from other services. For more information on cookies sent through Google Analytics: The user can disable Google Analytics by installing on his browser an additional component provided by Google Inc .:

6.1 – Consent for the use of cookies

By continuing to browse the site, the user / visitor expressly consents to the use of cookies and in particular to the registration of these cookies on his / her terminal for the purposes indicated above, or to access via cookies to information on his / her terminal .

6.2 – Refusal or revocation of consent to cookies

The user / visitor can refuse the use of cookies and at any time can revoke a consent already provided.

Since cookies are linked to the browser used, they CAN BE DISABLED DIRECTLY FROM THE BROWSER, thus refusing / revoking consent to the use of cookies using the specific procedures provided by each browser:

Google Chrome:

Mozilla Firefox:




THE DISABILITY OF COOKIES COULD STOP THE CORRECT USE OF SOME FUNCTIONS OF THE SITE, in particular the services provided by third parties may not be accessible, and therefore may not be viewable.

7 – Security measures 

The Data Controller treats the data of visitors / users in a lawful and correct manner, adopting the appropriate security measures to prevent unauthorized access, disclosure, modification or unauthorized destruction of data, as well as illicit use of data. The processing is carried out through IT and / or telematic tools, with organizational methods and with logic strictly related to the purposes indicated, and the data are stored and stored in secure facilities with access restrictions. Access to information is strictly limited to authorized personnel. The website is constantly monitored to check for security breaches and to ensure that information is secure. In addition to the owner, in some cases, they may have access to the data categories of persons involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects. Our servers are protected with complex passwords, security modules, firewalls, antispam, periodic virus scans and network traffic monitoring.

8 – Rights of the User

Pursuant to art. 7 of Legislative Decree 30 June 2003, n. 196 and of the General Regulations for the protection of personal data, the User can, according to the methods and within the limits established by current legislation:

• Oppose in whole or in part, for legitimate reasons, to the processing of personal data concerning him for the purpose of sending advertising or direct sales material or for carrying out market research or commercial communication;

• Request confirmation of the existence of personal data concerning him;

• Know the origin;

• Receive intelligible communication;

• Having information about the logic, methods and purposes of the processing;

• Request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;

• Exercise the right to the portability of the data provided, making them available to users in an accessible and structured format, commonly used and readable by an automatic device, at the request of the interested party;

• Exercise the right to portability also by direct transfer of data to a new Data Controller at the request of the interested party;

• Deletion of data no longer necessary for the purpose or beyond the deadline;

• The right to lodge a complaint with the Supervisory Authority (Data Protection Authority);

• As well as, more generally, exercise all the rights that are recognized by the current provisions of the law.

9. Exercise of user rights and various requests

All requests must be sent to the Data Controller by communication to the following e-mail address or by registered postl to the registered office of the company located in Via Isola Giugno 73 – 16013 Campo Ligure (GE)

The request will be processed within 1 month of receipt.

10 – Subjects of the treatment

Data controller in accordance with the laws in force is: SINTESI s.r.l.,


The controller can be contacted by writing to:

The Data Protection Officer (DPO) can be contacted at the e-mail address

The place of processing coincides with the registered office of the company in Via Isola Giugno 73 – 16013 Campo Ligure (GE) and with the individual locations of the servers. For more information contact the following e-mail address:

11. Rights of minors

If the user / visitor is less than 16 years old, the consent referred to in this statement and therefore to the processing of personal data will be provided by the parents or by those who protect the child by sending a fax to the number +39 010920671 or to the following pec:

12 – Updates

This privacy policy is updated as of 25 May 2018. SINTESI s.r.l. reserves the right to modify or simply update the content of the information, in part or completely, in implementation of the current legislation.

Should such modifications have an impact on the relevant subjects, SINTESI s.r.l. will take care to communicate it in advance.